Alcohol & Drug Management and MRO Services

Phoenix Occupational Medicine provides a comprehensive range of alcohol and drug management services to ensure workplace safety and compliance. As your trusted partner, we help businesses implement effective policies, conduct testing, and manage any non-negative test results with the support of certified Medical Review Officer (MRO) services. Our goal is to maintain a healthy, safe, and productive workforce while ensuring that both employers and employees are protected.

Get Started With Phoenix Occupational Medicine

Who We Help

Employers

Ensure workplace safety through effective drug and alcohol policies.

Workers

Provide fair testing protocols and guidance on safe practices.

GPs

Collaborate on managing substance abuse disorders.

What is Alcohol & Drug Management?

Alcohol and drug management is a set of services and policies designed to help organisations detect and manage substance use in the workplace.

Phoenix Occupational Medicine offers testing, policy development, and management of positive or non-negative results. We work with businesses to establish Drug and Alcohol management programs (DAMPs) that safeguard workers’ health, prevent workplace accidents, and ensure compliance with regulations.

Creating a Safer Workplace

An effective drug and alcohol management plan protects both your workers and your business. Phoenix Occupational Medicine supports businesses in implementing testing programs, conducting risk assessments, managing medication declarations, and providing fast, confidential results interpretation.

Drug and Alcohol Management programs ensure that employees are fit for duty and reduce the risk of accidents caused by impairment. Our services also help businesses navigate legal and regulatory requirements, promoting a safer, more compliant workplace.

Why Choose Phoenix for Drug and Alcohol Management?

Certified Expertise

Our doctors are certified by the Australasian Medical Review Officers Association (AMROA) to assess and manage workers with substance abuse concerns.

Comprehensive Solutions

We offer everything from pre-employment screening to ongoing random drug and alcohol tests, ensuring workplace safety.

Tailored Programs

Each Drug and Alcohol Management Program (DAMP) is customised to fit the specific needs of your business, helping manage risk and promote worker health and safety.

Confidentiality and Fairness

Our MRO services ensure that test results are reviewed and interpreted accurately, with confidentiality and fairness in mind.

Discover Our Difference

FAQs

What is a Medical Review Officer (MRO)?

A Medical Review Officer (MRO) is a registered physician, accredited by AMROA, who has expertise in all aspects of Workplace Drug and Alcohol testing. At Phoenix Occupational Medicine, our MROs have extensive experience in:
– Assisting organisations to develop DAMPs, that ensure all workers are kept safe and managed respectfully.
– Determining safe work for individuals who test non-negative whilst awaiting laboratory confirmation.
– Providing expert analysis of laboratory confirmatory testing and validating the source of the substance detected (i.e. prescription medication).

MROs provide a report to the employer advising what actions may be required to keep the worker and others safe at work.

What Does a Non-Negative Test Result Mean?

A non-negative result suggests that a substance may be present in the system, but it is not a confirmed positive. Further testing, such as GC-MS, is required to validate the results. Our MROs oversee this process to ensure accuracy and fairness.

If a positive result is confirmed, our MRO will review any potential medical explanations, such as prescription drug use. This ensures that the final decision is informed, fair, and compliant with legal standards.

How is Drug and Alcohol Testing Conducted?

Testing typically involves breath alcohol tests, as well as urine or saliva screenings for drugs. These tests detect substances that could impair work performance, and they are used pre-employment, randomly, or after an incident.

Your Partner in Workplace Drug and Alcohol Management

At Phoenix Occupational Medicine, our team of certified professionals bring years of experience in occupational health and safety.

From designing AOD programs to managing non-negative test results through our MRO services, we provide comprehensive, reliable solutions.

Our commitment to confidentiality and fairness ensures that every aspect of drug and alcohol testing is handled with professionalism and care, helping you create a safer, more productive workplace.

Our Partners and Affiliations

Phoenix Occupational Medicine is associated with industry-leading bodies, ensuring that our services meet the highest standards of occupational health and safety.

stylised text reads "Leaders Lounge" with "Leaders" in bold dark letters and "Lounge" in gold cursive, with a registered trademark symbol.

A crest featuring a bird and stag flanking a shield, above words "RACP Specialists. Together," followed by "EDUCATE ADVOCATE INNOVATE" on a plain background.

A stylised pink gemstone graphic with a white “Q” inside, next to the text “Queensland Leaders” in black and grey.

A circular seal with text "SIGNATORY OF THE NATIONAL COMMUNICATIONS CHARTER" surrounding an inner circle with an abstract design of teal and purple shapes.

A shield-shaped emblem with a medical caduceus, topped by a sunburst, flanked by text: "FAFOEM OCCUPATIONAL AND ENVIRONMENTAL MEDICINE RACP" against a white background.

Book an Appointment

Get in touch with us today to take the first step towards a healthier workforce.

Thank you. Your details have been sent to the Phoenix Occupational Medicine Bookings Team. One of our team members will be in contact.

There has been some error while submitting the form. Please verify all form fields again.

Ready to Enhance Your Workplace Health?

Phoenix Occupational Medicine makes it easy to book an appointment. Whether you prefer a telehealth consultation or an in-clinic visit, our team is here to support you.